Exchange, Return, Refund Policy:

For Return or Exchange, please follow these steps:

  1. Upon receipt of the product, it must be reviewed carefully and incase of any issues/damage-immediately informed and returned via the delivery man/service. No request of any issues later than that would be acceptable.
  2. With Order details and problem email us at hoorinsideu@gmail.com or contact us at hotline Number
  3. Please ensure that product is returned in original condition-Include all price tags, labels, original packaging and invoice along with the product.

We will bear the return delivery charge on –

  1. Size or Fit issue
  2. You received a defective Product
  3. You received a physically damaged Product
  4. The Product is different from description on the website

*Return is not acceptable if, you change your mind & cancel booking after the product is already made & delivered.

** Any item sold under any Sale/Discount offer cannot be exchanged or returned, items sold under any Sale/Discount offer can be exchanged or returned only if you received defective or damaged products.

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Refund Policy:

Your money is 100% safe with us. Refunds are issued when:

Your money is 100% safe with us. Refunds are issued when:

  1. If we are unable to deliver the ordered product/s.
  2. If we are unable to provide replacement of a damaged/defective product.
  3. If a different product is delivered to you

– If you pay us by using card then we will request a refund in bank which will take 7-10 working days.

– Most refunds are fully refunded in 10-15 days after we receive the return package. (Credit card payment return may take longer depending on Commercial Banks)

– If you pay us by any mobile wallet (i.e. bKash, Rocket, Upay, Ok Wallet), then your money will be refunded in same account within 10-15 working days.

For Refund, please follow these steps:

Provide us with Order details & e-mail us on: hoorinsideu@gmail.com

We will confirm the Refund request and will inform you about the process.
Please note that, if we send you faulty Products then we will bear the delivery charge and transaction cost for credit card.